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Privacy Policy

This Privacy Policy governs the manner in which PachaMama collects, uses, maintains, and discloses information collected from Users (each a “User”) of the Services.

Privacy Policy

Who We Are

PachaMama Retreat is dedicated to respecting and safeguarding your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the rights available to you.

Personal Data We Collect and Why

When you register on PachaMama’s website through the “Request to Book” form, your information is stored and processed by our third-party booking partner, RetreatGuru. The privacy and data retention practices for this information are governed by RetreatGuru’s Privacy Policy. Please refer to their privacy policy for further details.

Cookies

For a better experience on our site, we use cookies to save certain settings. Here’s how they work:

  • Account and Login Cookies: If you have an account and log in, we will set cookies to remember your login details and display preferences. These cookies are temporary and will expire after specific periods: login cookies last for two days, and display preference cookies last for a year. Selecting “Remember Me” will extend your login session for two weeks. Logging out will remove these cookies.
  • Editing Cookies: If you edit or publish content, a cookie will be saved in your browser to indicate the post ID of the article you edited. This cookie expires after 24 hours.

Embedded Content from Other Websites

Content on this site may include embedded material, such as videos or images, from other websites. These external sites may collect data about you, use cookies, or embed additional tracking, particularly if you are logged into those external sites. For more information, please review the respective privacy policies of these sites.

Analytics and Data Sharing

We may use analytics tools to understand how visitors use our website. However, we do not share your personal data with any third-party analytics provider unless explicitly mentioned.

Data Retention

For users who register through the booking request form, your personal information will be managed in accordance with RetreatGuru’s data retention policies. Please refer to their policy for detailed retention terms.

Your Data Rights

If you are a resident of the European Economic Area (EEA), you have specific rights under the General Data Protection Regulation (GDPR) with respect to your personal information. These rights include:

  • Access and Correction: You may request access to or correction of the personal data we hold about you.
  • Deletion: You can request that we delete your personal data from our systems unless retention is necessary for administrative, legal, or security purposes.
  • Data Portability: You may request an export of the personal data we hold about you in a structured, machine-readable format.
  • Objection and Restriction: You have the right to object to or restrict our processing of your personal data.
  • Withdrawal of Consent: If we process your data based on consent, you may withdraw that consent at any time.
To exercise any of these rights, please contact us directly. We may need to verify your identity before processing your request.

Data Protection and Security

We prioritize the security of your personal data and employ appropriate measures to prevent unauthorized access, disclosure, or alteration.

Third-Party Data and Automated Decision-Making

PachaMama does not engage in automated decision-making or profiling with your data. Additionally, any personal data we receive from third parties is managed in accordance with this policy and applicable legal requirements.

For further questions or to exercise your rights, please reach out to us through our contact page. We are committed to transparency and your privacy, ensuring your experience with PachaMama is both meaningful and secure.

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